Argh…I already Know this Stuff!
by Master Admin - Wednesday, 5 September 2012, 02:28 PM

ARGHDealing with Those Pesky Compliance Courses

You know the drill. In November you get an email reminder to finish a list of courses before the end of the year .

What does the law say?

Most compliance courses come with all sorts of constraints that aren’t conducive to good learning. For example, the course navigation is locked or there is far to much information. When you challenge the approach to the course design, usually someone will whip out “the law says” card.

In the end, you’ll still have to do what the law (or operator you are working with) says. From my experience the requirements aren’t as draconian as first believed. And if they are, then that’s also good to know.

Keep it simple…

Let’s face it for many people compliance training is a waste of time. In those cases make the course structure as simple as possible. Making an eLearning course interactive doesn’t make it more meaningful, but it does make it more time consuming. Sometimes all you need is five bullet points or a . pdf or other type of document to remind people of known information that is already available in the organization.

If you need some tracking, build a simple quiz. Make the document available to the eLearners and then let them go online and take the quiz. The result is simple production and happier eLearners.

Let them test out…

Testing out may not be a good option in all cases . New hires, employees who do not demonstrate good safety practices or incident trainings must be complete and thorough , but if you have stable employees who have years of training history testing-out may be a good option.

We have a client who delivered 20 courses each to 1500 trainees. Each of the courses ran 10-15 minutes each. That’s up to 300 minutes of information for each trainee. Multiply that by the 1,500 trainees that had to take the training and you have 7,500 hours of training. What does that cost the organization in lost productivity?

To certify that trainees know the information, have a way for the eLearner to test-out of a course. Have an assessment online to determine their level of understanding. If they can demonstrate they know the information? W hy force them through the course? If they cannot demonstrate knowledge, require re-training. Make the Test-out a pool of questions from which you randomize the assessment quiz and require a 100% passing score.

Most likely you’ll still meet your compliance requirement and you'll save your organization valuable time and resources.